Workforce Optimization Specialist
2 weeks ago
We are seeking a detail-oriented Workforce Analyst to join our team at JobsAvenuePH. In this role, you will analyze workforce data, forecast staffing needs, and optimize resource allocation to ensure operational efficiency within our BPO operations.
Key Responsibilities:- Collect and analyze workforce data, including employee turnover, recruitment, and training metrics.
- Forecast staffing requirements to meet service level agreements and operational goals.
- Develop and maintain employee schedules to ensure optimal coverage.
- Monitor real-time performance metrics and adjust staffing plans as necessary.
- Collaborate with management to identify process improvements and implement workforce strategies.
- Prepare regular reports on workforce metrics and present findings to stakeholders.
- Proven experience as a Workforce Analyst or in a similar role within the BPO industry.
- Strong analytical skills with proficiency in data analysis tools and software.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
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Workforce Optimization Specialist
5 days ago
Quezon City, National Capital Region, Philippines beBee Careers Full timeJob OverviewWe are seeking a highly skilled Workforce Optimization Specialist to join our team. In this role, you will be responsible for reviewing completed forecasts, schedules, and plans developed by team members to ensure completion, accuracy, and adherence to standards.You will partner with Business Development, Operations, and Clients to develop new...
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Workforce Optimization Specialist
2 weeks ago
Makati City, National Capital Region, Philippines PSG Global Solutions Inc. Full timeJob Summary: We are seeking a dynamic and results-driven Workforce Optimization Specialist to join our team. This role will play a crucial part in optimizing workforce processes, enhancing productivity, and driving operational efficiency. The ideal candidate will have a solid foundation in workforce planning, forecasting, and process optimization, with a...
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Workforce Optimization Specialist
2 days ago
Makati City, National Capital Region, Philippines beBee Careers Full timeThe Workforce Optimization Specialist is responsible for developing and implementing strategies to optimize manpower utilization across delivery operations.Key Responsibilities:Analyze workforce needs and allocate resources accordingly.Develop and maintain resource allocation plans to ensure efficient workload distribution and minimize capacity gaps.Monitor...
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Strategic Workforce Optimization Lead
7 days ago
Quezon City, National Capital Region, Philippines Risewave Consulting Inc. Full timeJob Description: We are seeking a highly experienced Workforce Services Associate Director to oversee and optimize workforce planning, scheduling, and performance across our 24/7 operations. This role demands a strategic leader with a strong analytical background, capable of delivering insight.About the Role:Develop and implement long-term and short-term...
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Workforce Optimization Lead
7 days ago
Quezon City, National Capital Region, Philippines E-Solutions IT Services Full timeE-Solutions IT Services is looking for a Workforce Optimization Lead to join their team and drive business growth through strategic planning and execution. The ideal candidate will have a strong background in performance analytics, with experience in data-driven decision making.The Workforce Optimization Lead will be responsible for developing and...
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Workforce Optimization Specialist
1 day ago
Quezon City, National Capital Region, Philippines beBee Careers Full timeJob DescriptionWe are seeking a detail-oriented and analytical professional to optimize scheduling, forecasting, and real-time monitoring for our operations.Key Responsibilities:Workforce Planning & Forecasting:Develop short-term and long-term forecasts for customer interactions based on historical data and trends.Create staffing models to ensure adequate...
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Workforce Optimization Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines TaskUs Full timeAt TaskUs, we are seeking a skilled Workforce Planner to join our team. As a key member of our operations department, you will be responsible for ensuring staff optimization by preparing adequate resources to meet demand.About the RoleYou will coordinate with operations, clients, and client services to gather relevant data related to forecasting and...
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Workforce Optimization Specialist
2 days ago
Mandaluyong City, National Capital Region, Philippines beBee Careers Full timeResponsibilitiesDevelop a clinic staffing schedule to optimize resource allocation.Analyze relevant data to identify challenges in the workforce and develop strategies to address them.Prepare workforce analysis reports to support business decisions.Provide recommendations to improve the workforce and reduce overheads while enhancing client...
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Workforce Optimization Specialist
11 hours ago
Makati City, National Capital Region, Philippines beBee Careers Full timeWorkforce Planning ExpertiseWe are looking for an experienced workforce planning expert to join our team and drive strategic initiatives.The ideal candidate will have a deep understanding of workforce planning principles, including forecasting, talent management, and succession planning.This role requires strong analytical skills, excellent communication...
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Associate Director
7 days ago
Quezon City, National Capital Region, Philippines JKILC Full timeJob OverviewJKILC is seeking a seasoned professional to fill the role of Associate Director - Workforce Optimization. In this position, you will be responsible for planning, managing, and analyzing our workforce to drive business success.Key ResponsibilitiesDesign and implement optimized workforce plans that meet business needs.Analyze data to identify...