Healthcare Associate

2 weeks ago


Quezon City, National Capital Region, Philippines Geco Asia Pte. Ltd. Full time

Job Summary

Geco Asia Pte. Ltd. is seeking a skilled Healthcare Associate to join our team. As a key member of our healthcare support team, you will be responsible for providing exceptional customer service to our clients through various support channels.

Key Responsibilities

  • Provide customer support via phone, email, and chat
  • Assist members with healthcare-related questions and concerns
  • Manage and document cases efficiently
  • Collaborate with healthcare providers to ensure smooth communication
  • Ensure payment integrity and claims cost containment
  • Utilize data to provide insights and improve service delivery

Requirements

  • Strong communication and problem-solving skills
  • Ability to handle multiple tasks and prioritize effectively
  • Experience in customer service or healthcare support
  • Proficiency in using computer systems and software applications

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Comprehensive training programs
  • Supportive and collaborative work environment

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