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Supply Chain Operations Director
2 weeks ago
We are seeking a highly skilled and experienced Fleet Vendor Performance Specialist to join our team at 2GO Logistics. As a member of our Vendor Management team, you will play a critical role in driving SLA compliance and ensuring seamless operations across our EXP Operational sites for Fleet and Manpower.
Your primary responsibilities will include:
- Developing and maintaining training materials based on agreed fleet management SOPs.
- Conducting training sessions for fleet partners to ensure compliance with operational standards.
- Monitoring and evaluating training effectiveness and implementing improvements as necessary.
- Maintaining a record of trained partners and personnel to ensure training certifications are up to date.
- Collaborating with the Vendor Management team to address training gaps identified during SLA reviews.
- Updating training manuals and content to reflect changes in operational procedures or regulations.
- Conducting regular audits of vendor compliance with training standards and protocols.
- Serving as the point of contact for fleet-related safety and operational training queries.
- Benchmarking latest training approach and methods to increase information retention and learning.
To be successful in this role, you will require:
- A Bachelor's degree in Logistics Management, Business Administration
- 3+ years' experience in Vendor Management for Fleet in Logistics Industry is a plus.
- An equivalent combination of education and related experience
- Excellent negotiation and relationship management skills.
- Proficient in vendor performance tracking tools and data analytics.