Regulatory Compliance Lead

6 days ago


Pasig, National Capital Region, Philippines Humanly (humanly) Full time

About Humanly: A company committed to providing equal access to opportunities, fostering an inclusive environment for all employees.

We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.

A culture of constant motion, exploring new technologies, and mastering consistency in an ever-changing world drives our growth.

Our Compliance Program:

The Senior Compliance Manager will play a key role in managing operational compliance, strategically planning, and leading all operations regulatory compliance, auditing, and accreditation activity related to current and future state.

This role involves monitoring policies and procedures, confirming required training is completed, and continuously monitoring laws, regulations, standards, and contractual requirements to ensure compliance.

  1. Establish, implement, and monitor compliance programs and activities per client and TaskUs requirements and applicable laws and regulations.
  2. Organize, monitor, and create policies and procedures to support operational compliance and policy management.
  3. Provide leadership for operational audits, reviews final client responses, and approves the release of documents.
  4. Maintain a good working relationship with clients, auditors, department stakeholders, and internal team members.
  5. Perform and complete audits to meet client, regulatory, and accreditation requirements. Isolate potential risks or liabilities and develop mitigation plans.
  6. Assess contractual, financial, or legal implications of changing policies or practices that might lead to non-compliance.
  7. Work with other departments to address non-compliance issues.
  8. Develop and oversee control systems to prevent or deal with violations of legal guidelines and internal policies.
  9. Prepare compliance reports as needed.
  10. Provide input to senior leadership and management teams on business operations relating to investment, risks, and policy development where necessary.
  11. Perform other duties as assigned.

Key Responsibilities:

  1. Manage and maintain accurate records of compliance-related activities.
  2. Ensure adherence to laws, regulations, and company policies.
  3. Lead cross-functional teams to resolve compliance-related issues.
  4. Identify areas for process improvement and implement changes.
  5. Stay up-to-date with regulatory developments and adapt policies accordingly.


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