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Support Services Representative

3 weeks ago

Taguig, National Capital Region, Philippines Santa Isabel Full time
About This Opportunity

We are seeking a Support Services Representative to join our team at Santa Isabel.

As a key member of our support team, you will be responsible for providing exceptional customer service and resolving technical issues related to hardware and software.

Key Skills and Qualifications
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic knowledge of computer hardware and software.
  • Excellent problem-solving and analytical skills.
Responsibilities
  1. Provide high-quality customer service and support via phone, email, and other channels.
  2. Respond to customer inquiries and resolve technical issues in a timely and efficient manner.
  3. Collaborate with colleagues to achieve team goals and objectives.
  4. Participate in ongoing training and professional development programs to improve skills and knowledge.
Benefits
  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.