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Job Summary
The Software Quality Assurance Specialist will be responsible for ensuring the quality of software products by coordinating and performing internal process/product audits, creating audit reports, and communicating quality audit results to stakeholders. Additionally, the specialist will provide support to software project teams through collecting project data, analyzing, developing, recommending, and monitoring corrective and preventive actions.
Responsibilities
- Coordinate and perform internal process/product audits
- Create audit reports and communicate quality audit results to stakeholders
- Provide support to software project teams through collecting project data and analyzes, develops, recommends, and monitors corrective and preventive actions
- Collects and analyzes project and company-wide quality data to identify areas for improvement
- Createss analysis reports and communicates analysis results to stakeholders
- Provides guidance in performing root cause analysis and recommends corrective and preventive actions
- Facilitates process improvement initiatives in project teams and in the organization
- Handles and conducts Quality-related trainings
Requirements
- Bachelor's degree in engineering or IT-related course or equivalent work experience
- At least 3 years of Quality Management experience, preferably in Software Quality Management
- Well-versed with QC Tools, RCA tools, and techniques
- Knowledgeable and experienced in CMMI, ISO9001, Six Sigma, Software Quality Audits
- Knowledgeable in any software development process (Waterfall, Agile, V-model, etc)
- Knowledgeable and experienced in Software Process Improvement and Software Metrics
- Knowledge of quantitative Data Analysis (Descriptive Statistics, Exploratory and confirmatory data analysis)
- Knowledgeable and experienced in developing and conducting Software Quality-related trainings
- Well-versed in MS Office (especially MS Excel)
- Demonstrated initiative, problem-solving, and critical-thinking skills
- Strong attention to detail
- Ability to communicate effectively with all levels of staff and management, both internal and external
- Able to learn quickly, strong organizational and leadership skills, and negotiation skills
- Software development experience is a plus