Customer Service Associate

4 weeks ago


Cebu City, Central Visayas, Philippines Neks Job Philippines Full time

Job Summary:

We are seeking a skilled Customer Service Representative to join our team at Neksjob in Cebu. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and providing exceptional customer experience.

Key Responsibilities:

  • Respond to customer calls, emails, and chats in a timely and professional manner
  • Resolve customer complaints and issues in a fair and efficient way
  • Provide product and service information to customers
  • Work closely with cross-functional teams to resolve customer issues
  • Maintain accurate records of customer interactions

Qualifications:

  • High School Diploma or equivalent
  • Excellent communication and problem-solving skills
  • At least 6 months of call center experience
  • Willingness to work in a dynamic and fast-paced environment

Why Work at Neksjob:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Promotional opportunities within the company
  • Comprehensive healthcare benefits


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