Customer Service Associate
4 weeks ago
Job Summary:
We are seeking a skilled Customer Service Representative to join our team at Neksjob in Cebu. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and providing exceptional customer experience.
Key Responsibilities:
- Respond to customer calls, emails, and chats in a timely and professional manner
- Resolve customer complaints and issues in a fair and efficient way
- Provide product and service information to customers
- Work closely with cross-functional teams to resolve customer issues
- Maintain accurate records of customer interactions
Qualifications:
- High School Diploma or equivalent
- Excellent communication and problem-solving skills
- At least 6 months of call center experience
- Willingness to work in a dynamic and fast-paced environment
Why Work at Neksjob:
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Promotional opportunities within the company
- Comprehensive healthcare benefits
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