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Restaurant Operations Manager

2 weeks ago

Cebu City, Central Visayas, Philippines GREENTREE FOOD SOLUTIONS INC. Full time

**Job Overview:**

As a key member of Greentree Food Solutions Inc., the Area Manager plays a pivotal role in driving operational excellence across multiple restaurant locations within a designated geographic region. With a strong focus on leadership, customer satisfaction, and financial performance, this individual will oversee daily operations, manage staff, and ensure compliance with company policies and local regulations.

**Key Responsibilities:**

  • Overseeing Operations: Ensure all restaurants in your assigned concept are operating efficiently and consistently meeting company standards.
  • Staff Management: Hire, train, and manage restaurant supervisors and staff, including overseeing employee performance and ensuring proper staffing levels.
  • Financial Management: Manage budgets, control costs, and drive profitability across assigned restaurants by reviewing sales, costs, and inventory.
  • Customer Experience: Foster excellent customer service and resolve any complaints or issues, monitoring feedback and implementing improvements as needed.
  • Compliance and Health & Safety: Ensure all locations adhere to local regulations, health codes, and company policies, including food safety standards.
  • Marketing and Promotion: Collaborate with marketing teams to implement promotional campaigns and activities that drive customer traffic and sales.
  • Problem-Solving and Troubleshooting: Address operational challenges, customer complaints, or issues at the restaurant level, escalating concerns to senior leadership when necessary.

**Requirements:**

  • Minimum 3 years' experience in a managerial or supervisory role within the hospitality or retail industry.
  • Proven track record of driving operational efficiency and financial performance in a multi-unit business environment.
  • Excellent leadership and people management skills, with the ability to motivate and develop teams.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Proficient in budget management, inventory control, and cost-saving initiatives.
  • Excellent communication and interpersonal skills, with the ability to effectively liaise with staff, supervisors, and senior leadership.
  • Passion for the food and beverage industry with a customer-centric mindset.