Support Operations Specialist

2 weeks ago


Cebu City, Central Visayas, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time
Job Summary
TORCH Solutions is looking for a Support Operations Specialist to join our team. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and the ability to work effectively in a fast-paced environment.

Main Responsibilities
• Handle customer inquiries and resolve issues efficiently
• Collaborate with internal teams to ensure seamless service delivery
• Develop and maintain relationships with clients
• Stay up-to-date with company policies and procedures
• Participate in training and development programs to enhance skills and knowledge

Qualifications
• High school graduate or equivalent
• 9 months of BPO experience
• Strong computer navigation skills
• Excellent verbal and written communication skills
• Ability to work in a team environment

What We Offer
TORCH Solutions provides a competitive salary, opportunities for career growth and development, comprehensive benefits package, and a dynamic work environment.

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