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Financial Service Representative
2 months ago
Job Description:
At NEKSJOB, we are seeking a skilled Customer Service and Account Specialist to join our team. The ideal candidate will possess excellent communication skills, a strong understanding of financial products, and the ability to provide exceptional customer service.
Key Responsibilities:
- Obtain and process information required for the provision of services, such as opening accounts and savings plans.
- Answer enquiries and resolve problems or discrepancies concerning customers' accounts.
- Inform customers of available banking products and services to address their needs.
Requirements:
- 2nd year College completed or K-12 graduate.
- At least 6 months of Credit Card/Banking or services role (BPO or non BPO).
- At least 1 year Call Center Experience.