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Logistics Hub Coordinator

3 weeks ago

Manila, National Capital Region, Philippines Shopee Full time

Logistics Hub Coordinator Job Summary

We are seeking a detail-oriented Logistics Hub Coordinator to join our team. As a Logistics Hub Coordinator, you will assist in coordinating all aspects of hub operations.

Key Responsibilities:

  • Assist in day-to-day hub operations, including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
  • Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
  • Create, review, and validate Hub reports.
  • Assist the Customer Support team with call-outs to resolve customer escalations.
  • Implement process improvement initiatives and projects to enhance hub productivity.
  • Handle payment transactions and associated payment processes.
  • Coordinate with agency coordinators to oversee agency teams.

Requirements:

  • Bachelor's Degree Holder.
  • At least 3 years related experience in Logistics, Warehouse, and Distribution. Experience in e-commerce fulfillment is an advantage.
  • Has held a leadership role preferably in a warehouse or hub environment.
  • Experience in payments processing or a similar function.
  • Intermediate proficiency in Microsoft Office (Word, Excel, and PowerPoint).
  • Able to do shift work depending on agreed team schedules.
  • Continuous learning mindset; able to do administrative and other tasks in hub operations.