Customer Service Representative Position for Career Advancement

8 hours ago


Baguio City, Cordillera, Philippines Neksjob Full time

About Neksjob

We are a dynamic and fast-paced organization that values teamwork and innovation. Our company culture is built on trust, respect, and open communication.

Job Overview

This role offers an exciting opportunity for recent college graduates or individuals with relevant experience to join our team as a customer service representative. As a key member of our support staff, you will play a critical role in providing exceptional service to our clients.

Responsibilities

  • Respond to incoming calls from customers in a timely and professional manner.
  • Resolve customer inquiries and requests efficiently and effectively.
  • Utilize various client-based tools and applications to manage and service customer needs.
  • Provide cutting-edge service by maintaining a friendly, confident, and knowledgeable demeanor.

Requirements

  • Candidate must have excellent communication skills.
  • College graduate preferred, but vocational graduate with 2 years of customer-facing experience or high school graduate with 4 years of customer-facing experience may also be considered.
  • Basic computer navigation skills are essential.
  • The ability to work on-site is required.

Why Join Us?

We offer a competitive salary, paid training from day one, and a leadership team that values your voice. You will be part of a fun team environment where we work hard to build trust every single day.



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