Customer Service Representative

1 day ago

Manila, National Capital Region, Philippines beBeeService Full time ₱100,000 - ₱120,000
Job Title: Customer Service Representative

This is an exciting opportunity to contribute to high-impact projects with some of the world's most iconic brands. As a customer service representative, you will handle incoming inquiries, proactively reach out to existing customers, and promote new products and services while delivering exceptional service.

Key Responsibilities:
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Follow established procedures while using available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
  • Stay current with training, updates, and program knowledge.
  • Maintain consistent attendance and adhere to scheduling requirements.
Required Skills and Qualifications:
  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous customer-facing experience
  • Work-from-home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • High-speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively
  • Excellent interpersonal skills

The role is largely sedentary and involves sitting/standing for long periods while using a computer and headset. May be required to move or lift objects up to 40 pounds occasionally.

Benefits:

This role offers the flexibility to work from home, allowing you to create a comfortable and productive workspace. You will have access to comprehensive training and ongoing development opportunities to enhance your skills and performance.

Others:

Please note that this role requires a high level of accuracy and attention to detail. If you are a motivated and results-driven individual who excels in a fast-paced environment, we encourage you to apply.

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱20,000

    Job Title: Customer Service Representative">This role is for individuals who enjoy interacting with customers and providing excellent service. As a customer service representative, you will be responsible for answering phone calls, responding to emails, and resolving customer issues in a timely and professional manner.">Required Skills and Qualifications:">

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    Customer Service Representative\We are seeking a skilled Customer Service Representative to join our team in Manila. The successful candidate will be responsible for providing exceptional customer service to clients via phone and other communication channels.\The ideal candidate will have excellent communication and problem-solving skills, as well as the...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines RemoteRaven Full time $40,000 - $50,000 per year

    Customer Service Representative – Premium Electrical Services | $5/hr | RemoteJoin a premium residential and commercial electrical services team as a Customer Service Representative (CSR). Be the first point of contact for customers, guiding them with professionalism, care, and confidence from the initial call through to scheduled appointments. Rate: $5/hr...

  • Customer Service Representative

    4 days ago

    Manila, National Capital Region, Philippines GAIC Professional Services Inc. Full time ₱104,000 - ₱130,878 per year

     Now Hiring: Customer Service Representative Are you a great communicator with a passion for helping others? Ready to start or grow your career in a dynamic, fast-paced environment? This could be your next big opportunityWe're on the lookout for Customer Service Representatives who will: Handle customer inquiries via phone, email, or chat Provide...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱15,000 - ₱50,000

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? We're seeking a skilled and dedicated Customer Service Representative to join our team. In this role, you will be the primary point of contact for customers, guiding them through the application process with professionalism and empathy.Proactively engage with...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines Dynamic Talent Solutions Full time ₱144,000 - ₱216,000 per year

    Dynamic Talent Solutions is hiring a Full time Customer Service Representative role in Legazpi Village, NCR. Apply now to be part of our team.Job summary:Flexible hours available No experience required for this role Expected salary: ₱18,000 per month Customer Service Representatives Location: Cebu City Qualifications: - College Graduate...

  • Customer Service Representative

    1 day ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱777,940 - ₱1,123,305

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through timely and effective issue resolution.The ideal candidate will possess excellent communication skills, both written and verbal, and be...

  • Customer Service Representative

    4 days ago

    Manila, National Capital Region, Philippines PureWay Compliance, Inc Full time ₱70,000 - ₱120,000 per year

    About the CompanyPureWay Compliance, Inc. is a U.S.-based medical waste management and compliance company that helps healthcare providers nationwide stay safe, compliant, and environmentally responsible. We are looking for a skilled and motivated Customer Service Representative to join our growing team. Job DescriptionAs a Customer Service Representative,...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines Lobmax Full time ₱150,000 - ₱200,000 per year

    About the job Customer Service Representative (CS/Healthcare) Customer Service Representative (CS/Healthcare) Educational Attainment should be at least High School Graduate, ALS Graduate, Senior High School Graduate, College Undergraduate, College Graduate We prefer someone with a BPO experience / Healthcare at least 6 months. Short work tenure...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines Seven Seven Global Services, Inc. Full time ₱150,000 - ₱300,000 per year

    Responsibilities for Customer Service RepresentativeRespond to customer inquiries and requests via phone, email, and chat in a timely fashionDocument all inquiries, requests, resolutions, and follow-up tasksEscalate inquiries and requests as necessary to the appropriate department or person, following the outlined guidelinesDisplay a courteous and empathetic...