Senior Application Specialist

6 days ago


Taguig, National Capital Region, Philippines weSource Consultancy Firm Full time
Job Description

We are seeking a highly skilled and experienced IT professional to join our team as a Sr. Application Support Specialist

The successful candidate will lead the smooth transition of application features from development to production environments, ensuring quality and efficiency.

  • Work setup: Hybrid (3x onsite) in BGC, Taguig
  • Work schedule: Mondays - Fridays, Night Shift
  • Salary: Mid - Up to Php 90,000 / Senior - Up to Php 120,000
Responsibilities
  • Transition of application features: Ensure seamless integration into production environments
  • Operations Enablement service catalogue: Develop and improve service delivery
  • Continuous improvement initiatives: Drive optimization of business application service operations
  • Project management: Run/Lead small to mid-sized projects related to operations

Key qualifications:

  • Bachelor's Degree in Computer Science, Information Technology, or a related field
  • 5+ years of experience in a similar role, preferably in the technology and/or financial industry
  • Proficient in relational databases (SQL Server/PostgresDB) using SQL
  • Experience with Incident and Problem Management
  • Programming languages: Java and/or Python
  • Cloud services: Experience with AWS (certification is a plus)
  • Business Intelligence tools: Knowledge of Qlik (a plus)
  • Collaboration tools: Proficiency with Jira and Confluence; background in ServiceNow (a big plus)
  • Agile frameworks: Good understanding or experience with Enterprise Agile Frameworks e.g., Kanban, SAFe, SCRUM, etc. (certification is a plus)
  • Interpersonal and communication skills: Excellent written and verbal communication


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