Network Systems Engineer
4 days ago
We are looking for a highly skilled IT Specialist who can provide excellent technical support and troubleshooting, manage network infrastructure, participate in project work and collaboration, and perform other responsibilities.
Key Responsibilities:- Technical Support and Troubleshooting
- Provide first-line support: Resolve user issues with computers, software, networks, and other IT systems.
- Diagnose and troubleshoot problems: Identify the root cause of technical issues, including hardware, software, network connectivity, and security breaches.
- Install and configure software: Set up and customize software applications, operating systems, and other IT tools.
- Maintain hardware: Troubleshoot hardware issues, perform routine maintenance, and manage inventory.
- Implement and manage security measures: Ensure data security by implementing and enforcing security policies, managing user access, and monitoring for threats.
- Network Management
- Manage network infrastructure: Configure and maintain network devices, such as routers, switches, and firewalls.
- Monitor network performance: Identify and resolve network bottlenecks and performance issues.
- Implement and maintain network security: Secure the network from unauthorized access and cyberattacks.
- Project Work and Collaboration
- Assist with IT projects: Participate in the planning, implementation, and testing of IT projects.
- Collaborate with other departments: Work closely with other teams to ensure smooth IT operations.
- Stay updated on technology trends: Continuously learn about new technologies and industry best practices.
- Other Responsibilities
- Document IT procedures: Create and maintain documentation for IT processes, systems, and troubleshooting guides.
- Train users: Provide technical training to users on new software and systems.
- Manage vendor relationships: Coordinate with IT vendors and service providers.
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