Content Manager

5 days ago


Quezon City, National Capital Region, Philippines UnitedHealth Group Full time
Job Description

We are seeking a highly skilled Technical Writer to join our team. In this role, you will be responsible for designing and maintaining procedural material for the business unit. You will gather information from Subject Matter Experts and use your expertise in wordsmithing, formatting, process flow, and information mapping to create clearly written, user-friendly tools.

The ideal candidate will have 3+ years of Business or Technical Writing experience, 2+ years of Supervisory/People Management experience, and a working knowledge of Microsoft Office Suite including MS Excel, MS PowerPoint, and MS Word. You will also possess excellent verbal and written communications, time management, and organizational skills, as well as solid people skills with the ability to work with different levels of the organization.

Main Responsibilities:
  • Designing and maintaining procedural material for the business unit
  • Gathering information from Subject Matter Experts
  • Crafting clear and concise documents using wordsmithing, formatting, process flow, and information mapping techniques
  • Maintaining collaborative relationships with customers and within the team
Requirements:
  • 3+ years of Business or Technical Writing experience
  • 2+ years of Supervisory/People Management experience
  • Working knowledge of Microsoft Office Suite including MS Excel, MS PowerPoint, and MS Word
  • Excellent verbal and written communications, time management, and organizational skills
  • Solid people skills with the ability to work with different levels of the organization


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