Financial Service Consultant

3 days ago


Makati City, National Capital Region, Philippines Tata Consultancy Services Full time

About the Job

Key Responsibilities
  • Project Management: Oversee solution implementation, manage changes, and provide support during QA, deployment, and post-deployment phases.
  • Requirement Gathering: Elicit, analyze, and document business requirements from trade finance (PSOD) and NSO departments.
  • Stakeholder Collaboration: Facilitate effective communication between business stakeholders and IT teams to ensure alignment and understanding of goals.
  • Business Understanding: Develop comprehensive understanding of business needs and effectively communicate these to product owner and stakeholders.
  • Solution Alignment: Ensure implemented solutions align with business objectives, meet quality standards, and adhere to security policies.
  • Performance Monitoring: Monitor product performance and user satisfaction and identify areas for improvement or enhancement.
  • Reporting: Provide regular updates on project status, progress, and issues to both management and business team.
  • Incident Management: Assist in resolving escalated production incidents, conduct root cause analysis, and propose solutions to prevent recurrence.
  • Process Advocacy: Advocate for process changes to enhance business and IT activities and contribute to design of future state of new product.

Required Skills and Qualifications

  • Bachelor's degree in computer science or IT.
  • Minimum 5 years of experience as Project Manager/Business Analyst, preferably in financial sector.
  • Familiarity with ITIL, Agile, and other IT service management and software development frameworks.
  • Proficiency in SQL, Excel, and other data analysis and reporting tools.
  • Meticulous approach to work, with strong aptitude for numbers and data.
  • Excellent communication and interpersonal skills, with ability to work both independently and collaboratively within team.


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