Financial Service Consultant
3 days ago
About the Job
Key Responsibilities- Project Management: Oversee solution implementation, manage changes, and provide support during QA, deployment, and post-deployment phases.
- Requirement Gathering: Elicit, analyze, and document business requirements from trade finance (PSOD) and NSO departments.
- Stakeholder Collaboration: Facilitate effective communication between business stakeholders and IT teams to ensure alignment and understanding of goals.
- Business Understanding: Develop comprehensive understanding of business needs and effectively communicate these to product owner and stakeholders.
- Solution Alignment: Ensure implemented solutions align with business objectives, meet quality standards, and adhere to security policies.
- Performance Monitoring: Monitor product performance and user satisfaction and identify areas for improvement or enhancement.
- Reporting: Provide regular updates on project status, progress, and issues to both management and business team.
- Incident Management: Assist in resolving escalated production incidents, conduct root cause analysis, and propose solutions to prevent recurrence.
- Process Advocacy: Advocate for process changes to enhance business and IT activities and contribute to design of future state of new product.
Required Skills and Qualifications
- Bachelor's degree in computer science or IT.
- Minimum 5 years of experience as Project Manager/Business Analyst, preferably in financial sector.
- Familiarity with ITIL, Agile, and other IT service management and software development frameworks.
- Proficiency in SQL, Excel, and other data analysis and reporting tools.
- Meticulous approach to work, with strong aptitude for numbers and data.
- Excellent communication and interpersonal skills, with ability to work both independently and collaboratively within team.
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