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Customer Service Liaison

2 weeks ago

Makati City, National Capital Region, Philippines HR Network Inc. Full time

**Job Description:**

We are seeking a highly skilled and experienced individual to join our team at HR Network Inc. as an Assistance Coordinator.

As an Assistance Coordinator, you will be responsible for providing top-notch customer service to clients, handling technical and emergency medical matters with ease.

Key responsibilities include:

  • Providing assistance to clients regarding technical, emergency medical matters, and other services.
  • Coordinating with various network providers and client companies to ensure seamless service delivery.

To succeed in this role, you must have:

  • A graduate degree from any 4-year course.
  • Excellent oral and written communication skills, with a very good command of the English language.
  • Pleasing personality traits that build strong relationships with clients and colleagues.
  • A minimum of 6 months to one year of work experience, preferably in a call center environment.
  • Knowledgeable about travel and medical case handling, with experience in handling calls.

**Required Qualifications:**

Please note that previous experience in a call center is an advantage, but not necessary.