Healthcare Services Coordinator

2 days ago


Davao City, Davao, Philippines Snapscale Full time

At Snapscale, we are seeking a skilled US Healthcare Coordinator to make an impact in our team.

Responsibilities
  • We conduct Verification of Benefits for patients with utmost care and attention.
  • Patient Reactivations are also handled by the successful candidate.
  • Answer Inbound Calls from patients with empathy and understanding.
  • Follow-up on Appointment Calls to ensure seamless scheduling.
  • Make Outbound Calls to Leads to communicate valuable information.
  • Schedule/Reschedule Patient Appointments according to their preferences.
  • Manage Electronic Medical Records (EMR) efficiently.
  • Monitor Clinic's Virtual Kiosks to enhance patient experience.
Perks
  • We offer Health Maintenance Organization (HMO) benefits.
  • Government-mandated benefits are also provided to our employees.
  • A highly-competitive compensation package is offered to attract top talent.
  • A transportation allowance is given to help with daily commute.
  • Opportunities for career growth and development are abundant.
  • We maintain a fun and healthy working environment.
Site Locations
  • Davao Site - Located at 4F & 5F, La Cima Building, JLN, Palma Gil St, Poblacion District, Davao City.
Requirements
  • Candidates must be comfortable working with US-based clinics and physicians.
  • Experience in EMR, EHR, insurance verification, patient confirmation, and inbound calling is required.
  • Experience in medical billing and coding is a plus.
  • Soft skills such as empathy are essential for this role.
  • Candidates must be proficient in both written and verbal English.
  • Organized and detail-oriented individuals are preferred.
  • Candidates must be open to work on onsite setup.


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