Operations Supervisor
3 days ago
Job Title: Operations Supervisor - Logistics
We are seeking a skilled and experienced Operations Supervisor - Logistics to join our logistics team in Southeast Asia. In this role, you will be responsible for overseeing the execution of transportation operations that meet service, cost, health and safety, quality, food defense, sustainability, legal requirements, and policies compliance.
You will work collaboratively with internal and external business partners to ensure effective management and execution of transportation operations. Your responsibilities will include transport planning (load planning, route planning), track and trace, proof of delivery management, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, and third-party performance management.
Your Key Responsibilities
- Lead transportation-related operational activities such as transport planning (load and route planning), track and trace, proof of delivery management, claims, freight billing and pay, pallet management, tender support, third-party performance management, etc.
- Monitor, verify, update, analyze, and report on our company's transportation KPIs and introduce corrective actions to continuously improve our transportation operations.
- Coordinate logistics service providers (LSPs) to ensure punctual, timely, and in-full deliveries, in accordance with our standard operating procedures.
- Participate and provide input into regular service provider performance reviews.
- Communicate with internal stakeholders on shortages, delays, quality issues, and other losses while permanently analyzing the root causes of recurring problems.
- Participate in project-related and ad hoc tasks, particularly in connection with (CI) projects, tenders, and capacity management.
Requirements
- Experience in transportation and/or logistics and/or supply chain continuous improvement functions.
- Sound analytical and presentation skills to detail and substantiate process deviations and identified opportunities.
- A high degree of conceptual thinking to grasp the larger logistics picture and find solutions out of the box.
- Effective and considerate communication with internal and external customers and suppliers.
- Comprehensive understanding of business principles in combination with a high degree of initiative.
- Knowledge of third-party logistics or logistics service provider operations.
- Understanding of the cost and loss drivers connected to transportation and logistics processes.
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