Information Security Specialist

7 days ago


Manila, National Capital Region, Philippines Baker & McKenzie Rechtsanwaltsgesellschaft mbH Full time

**Job Overview**

Baker & McKenzie Rechtsanwaltsgesellschaft mbH seeks a skilled Information Security Specialist to join its team. As an Information Security Specialist, you will play a crucial role in ensuring the firm's IT infrastructure operates smoothly and securely.

**Key Responsibilities**

  • Monitor and troubleshoot IT infrastructure-related issues, including server, network, messaging, database, desktop/Citrix, backup, and VoIP systems.
  • Provide support on incidents coming from the Technology Help Desk, on-site staff, system owners, and other technical teams.
  • Perform routine and/or repetitive tasks within defined instructions and/or existing procedures.
  • Consult, escalate, and/or receive instruction, guidance, and direction from more senior-level roles.
  • Assist in monthly MS Patching deployment and remediation for all Servers.

**Requirements**

  • A bachelor's degree in Information Technology or Computer Science.
  • General knowledge of IT and its function to monitor and troubleshoot problems, provide system support.
  • Experience in a NOC or IT operations environment.
  • Working knowledge in ticketing systems such as ServiceNow.
  • Experience with systems monitoring/alerting software such as System Center Operations Manager (SCOM) and SolarWinds.
  • Work experience in one or more of the following areas: Windows Servers, Databases, Backup, and Networking.
  • Available to work varying shifts: Day time, afternoon, and night rotational shifts.


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