Customer Service Representative

4 weeks ago


Glorietta Makati and Ayala North Exchange Makati, Philippines GDV Outsourcing Full time
Job Title: Customer Service Representative - Voice and Non-Voice

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at GDV Outsourcing. As a CSR, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Key Responsibilities:

Provide timely and effective responses to customer inquiries
Resolve customer complaints in a professional and courteous manner
Collaborate with internal teams to resolve customer issues
Meet or exceed performance metrics and targets

Requirements:

High school diploma or equivalent
Excellent verbal and written communication skills
Ability to remain calm and professional in challenging situations
Availability to work flexible schedules, including evenings, weekends, and holidays
Basic computer skills and proficiency in CRM software

What We Offer:

Competitive salary
Health insurance coverage
Retirement savings plan
Paid time off, night differential, and holiday benefits
Ongoing training and professional development opportunities
Friendly and collaborative work environment

Work Setup:

Onsite setup
Shifting schedule
4th Floor Glorietta 5 Ayala Center, Ayala Avenue Makati City (Beside Uniqlo) and Ayala North Exchange Makati

Apply Now: If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.

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