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Production Site IT Lead

2 weeks ago

San Fernando, Central Luzon, Philippines Phil-FIRST Human Resources and Services Inc. Full time
Role Overview

The IT Site Lead is responsible for overseeing the entire IT operation at the production site. This involves ensuring that IT services are delivered efficiently and effectively, supporting both production and administrative functions.

This critical role requires strong leadership skills, technical expertise, and excellent communication abilities. As the primary point of contact for IT-related issues and initiatives, the successful candidate will drive operational excellence and continuous improvement.

Main Responsibilities
  • IT Delivery and Demand Management: Manage the Production Site IT delivery and demand, acting as the local SPOC for IT-related activities, and working closely with Engineering and Production teams.
  • SLA Management: Interact with local business functions to understand, define, and report on SLAs, serving as the single point of contact for all IT demands.
  • IT Operations: Ensure smooth IT operations, including end-user support, regional IT systems and services, communications, and connectivity.