Senior Application Engineer
1 month ago
Job Summary
We are seeking a highly skilled Senior Application Engineer to join our team at Gratitude Philippines. This role is ideal for an experienced professional who wants to take their career to the next level.
About the Role
The Senior Application Engineer will be responsible for providing deep analysis, troubleshooting, and modifying code and data of applications used by end customers in production environments. The ideal candidate should have knowledge in programming techniques and experience in specific technology platforms following agreed service level agreement timelines.
Responsibilities
- Follow Standard Operation Procedures (SOP) to support system application of end customers
- Provide continuous service improvements to eliminate or prevent incidents or problems and improve service quality for end customers
- Contribute to the team's continuous service improvements to eliminate or prevent incidents or problems
- Lead projects in defining tasks, project deliverables, and schedules of resources assigned to the project
- Communicate directly with end customers for support requirements
Requirements
- Bachelor's or College degree in Computer Science, Computer Engineering, Information Technology, or related field
- At least 3 years of experience in computer programming, analysis, and troubleshooting application
- Technical knowledge and experience in Deployment using Jenkins, SQL, Data Loading, and DML
- At least 1 year of experience in Level 2 Application Support, Incident Management, Problem, and Change Management
- Strong Analytical and problem-solving skills
- Knowledge of different programming languages available in the industry
- Ability to analyze complex problems, interpret operational needs, and develop integrated solutions
Work Arrangements
This role requires you to report onsite at our office in Alabang 3 days a week. You may also need to work on different shifts or extended hours to meet deadlines and provide solutions within defined timelines.
Compensation and Benefits
We offer a competitive salary of PHP 120,000 per month, depending on your qualifications and experience. You will also enjoy a range of benefits, including health insurance, retirement plans, and opportunities for professional growth and development.
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