System Solutions Analyst
7 days ago
We are seeking an exceptional System Solutions Analyst to join our team at Archangel Technologies, Inc. As a key member of our IT department, you will be responsible for analyzing software-related issues and developing innovative solutions to drive business success.
Your Key Responsibilities Will Include:
- Assessing software problems and proposing viable solutions
- Ensuring the completeness of applications/solutions and facilitating UAT
- Implementing software fixes, testing, and providing solutions before deployment
- Creating user-friendly documentation and providing work instructions, support, and training
- Maintaining user trust and confidentiality
- Collecting customer feedback for continuous process improvement
- Developing and maintaining comprehensive support documentation
- Recording software support activities meticulously and on time
- Collaborating with supervisors and colleagues to identify areas for improvement
About Our Company:
Archangel Technologies, Inc. offers a dynamic environment where you can grow professionally while contributing to the digital transformation of businesses. With our expertise in I.T. consulting and services, we empower organizations to streamline their processes, improve customer satisfaction, and increase profitability.
Our Benefits Package Includes:
- A comprehensive Health Benefit package for our employees and qualified dependents
- Domestic/International business travel opportunities with all expenses covered by the company
- A collaborative and dynamic work environment that promotes communication and teamwork
- Opportunities for career growth and professional development
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