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Customer Service Liaison
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About Us
">Cedar Havana Company is a dynamic organization that values excellence and customer satisfaction. We are committed to delivering outstanding services and experiences to our clients.
">Job Title: Front Desk Officer
">Description: Provide exceptional customer service, handle inquiries, and ensure a smooth check-in and check-out process for our guests.
">Main Responsibilities:
">1. Welcome and assist visitors, clients, and guests in a professional and friendly manner.
">2. Respond to phone calls, emails, and other inquiries, directing them to the relevant department or personnel.
">3. Maintain a tidy and well-organized front desk area, ensuring all necessary materials and supplies are available.
">4. Manage check-in and check-out procedures for guests, verifying reservation details and payment processing.
">5. Assist with administrative tasks, such as filing, scheduling appointments, and coordinating meetings or events as needed.
">Skills and Qualifications:
">Excellent communication skills, strong attention to detail, and ability to work efficiently in a fast-paced environment.
">What We Offer:
">A competitive salary, comprehensive training, and opportunities for career advancement and personal growth.
