Debt Recovery Specialist

4 days ago


Pasig, National Capital Region, Philippines JK Capital Finance, Inc. Full time

Company Overview:

JK Capital Finance, Inc. is a leading financial services company dedicated to providing exceptional customer service and support.

Job Summary:

We are seeking a highly skilled Field Collector to join our team. As a Field Collector, you will be responsible for conducting home and business visits of clients, reporting their status, whereabouts, and neighborhood feedback to the Collection Head or Collection Assistant, serving demand letters, negotiating and persuading clients, utilizing various means and resources of skip tracing to locate clients, encouraging online payments, picking up postdated checks, and escalating daily activities to the Head Office.

Key Responsibilities:

  1. Conduct home and business visits of clients to gather information and resolve issues.
  2. Report client status, whereabouts, and neighborhood feedback to the Collection Head or Collection Assistant.
  3. Serve demand letters to clients and negotiate and persuade them to settle outstanding debts.
  4. Utilize various means and resources of skip tracing to locate clients who have evaded payment.
  5. Encourage clients to use online payment methods instead of cash collection.
  6. Pick up postdated checks from clients and ensure they are free from erasures or overwriting.
  7. Escalate daily activities to the Head Office for further action.

Requirements:

To be successful in this role, you will need:

  • A Bachelor's degree (preferably in a related field).
  • At least 2 years of experience as a Field Collector (preferably with JK Capital Finance, Inc.).
  • Excellent communication and negotiation skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.

Benefits:

We offer a competitive salary package, including:

  • A full-time schedule with an 8-hour shift.
  • A 13th-month salary.
  • Bonus pay.
  • Commission pay.
  • Overtime pay.
  • Performance bonus.
  • Yearly bonus.


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