Online Engagement Expert

1 day ago


Iloilo City, Western Visayas, Philippines beBeeSpecialist Full time ₱10,000 - ₱20,000

Role Overview:

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We are seeking an elite Online Chatting Specialist to engage with audiences through real-time online chat. The ideal candidate is emotionally intelligent, excels at building rapport, and is skilled at upselling digital products and services.

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Key Responsibilities:

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  • Engage with fans and followers on behalf of content creators via online chat platforms, ensuring a positive, personalized experience.">
  • Identify opportunities to upsell premium content, subscriptions, and exclusive offers in a natural, customer-focused manner.">
  • Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.">
  • Maintain detailed records of conversations and transactions in CRM systems.">
  • Collaborate with team members to optimize chat strategies and share best practices.">
  • Uphold the highest standards of professionalism and confidentiality at all times.">
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Ideal Candidate Profile:

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  • Proven experience in customer support, sales, or chat moderation, preferably within the BPO sector.">
  • Exceptional written communication skills and the ability to multitask across multiple chat sessions.">
  • High emotional intelligence and a genuine passion for customer engagement and satisfaction.">
  • Demonstrated ability to identify customer needs and offer tailored solutions that drive revenue.">
  • Track record of meeting or exceeding sales targets in a fast-paced environment.">
  • Familiarity with CRM tools and online chat software.">
  • Ability to work independently and as part of a remote team.">
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Benefits:

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  • Fixed base rate plus commission on upsells and conversions.">
  • Opportunities for advancement and performance-based bonuses.">
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Why Join Us?

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  • Work remotely with flexible scheduling options.">
  • Represent high-profile content creators and help grow their online communities.">
  • Be part of a dynamic, supportive team that values innovation and results.">
  • Access to ongoing training and professional development.">


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