Recurring Revenue Manager

1 day ago

San Fernando, Central Luzon, Philippines beBeeRenewal Full time $90,000 - $108,000

About the Job: We are looking for a highly skilled professional to manage customer relationships and ensure optimal retention. This role involves working closely with sales teams, technical support, and professional services to resolve customer issues and develop strong relationships that promote retention and loyalty.

The ideal candidate will have a strong understanding of complex software quoting, licensing, and revenue models. They will be responsible for managing assigned customer accounts, identifying at-risk accounts, and taking appropriate action to ensure on-time renewals.

We offer competitive salaries, equity and bonus programs, and excellent benefits including medical, dental, and vision insurance, pension/retirement matching, comprehensive life insurance, employee assistance program, generous discretionary time off (DTO), and paid company holidays.

Responsibilities
  • Be a licensing expert and understand all owned assets within an account
  • Strong understanding of complex software quoting and revenue models
  • Identify at-risk accounts and take appropriate action
  • Manage assigned customer accounts to ensure optimal retention
  • Work closely with sales teams, technical support, and professional services to resolve customer issues
Requirements
  • BA/BS preferred or equivalent experience
  • 4+ years of experience in a similar role as a Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer
  • Knowledgeable in privilege access management and cybersecurity best practices
  • Experience with other Privilege Access Service solutions is a plus
Benefits

We take care of our employees and offer a range of benefits including medical, dental, and vision insurance, pension/retirement matching, comprehensive life insurance, employee assistance program, generous discretionary time off (DTO), and paid company holidays.

At our company, we value diversity, innovation, and a culture of respect and fairness. We invest in people who are smart, self-motivated, and collaborative.

Our core values are STRONG—Spirited – Trust – Respect – Ownership – Nimble – Global – which guide our behaviors and success.

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