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Senior Business Development Manager
3 weeks ago
TaskUs is a leading provider of outsourced digital services and next-generation customer experience. We help our clients represent, protect, and grow their brands through our cloud-based infrastructure.
We serve the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, and ride-sharing. Our company has a presence in thirteen countries, with twenty-seven locations across the United States, the Philippines, and India.
The Senior Client Services Manager will play a key role in our operational growth, change, and innovation efforts. This individual will be responsible for managing new and existing campaigns with autonomy, ensuring all campaign metrics and SLAs are met, and maintaining high levels of client satisfaction.
This position requires strong leadership and management skills, with the ability to inspire and persuade people. The ideal candidate will have experience in managing international teams, hands-on experience with process improvement and project management, and intermediate to advanced knowledge of platforms such as Google Suite, Excel, Zendesk, Salesforce CRM, and Quantitative modeling.
The Senior Client Services Manager will work closely with cross-functional teams to drive performance enhancement and real value initiatives for clients. This position offers a unique opportunity to make a significant impact on our company's growth and success.
