Digital Operations Lead

5 days ago


Taguig, National Capital Region, Philippines Pru Life UK Full time
Job Overview

We are seeking an experienced Digital Operations Lead to join our team and drive digital transformation initiatives across the organization.

The successful candidate will have a proven track record of leading cross-functional teams, developing and implementing digital solutions, and driving cultural change.

Key Responsibilities:
  • Lead cross-functional teams to execute digital transformation initiatives and projects.
  • Develop and implement digital solutions to improve operational efficiency and innovation.
  • Drive cultural change by fostering a culture of customer satisfaction and high-performing employees.
  • Ensure alignment of goals and requirements with strategic objectives.
  • Analyze quantitative and qualitative data that will be used for digital automation and process excellence.

Skill Requirements:

  • Bachelor's degree in Business Administration, Operations Management, Industrial Engineering or a related field.
  • Minimum of 10 years working on technical and non-technical projects.
  • Proven experience leading a service driven operations with experience managing an operation through periods of significant growth or change.
  • Expert-level of insurance domain knowledge with at least 5 years experience in life insurance.


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