Helping Hands Wanted

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time ₱2,000 - ₱3,000

We are looking for a Junior Customer Service Specialist to join our team. This role is perfect for those who enjoy helping others and providing top-notch customer support.

About the Job

This is a unique opportunity to work with a dynamic team that is passionate about delivering exceptional customer experiences. As a Junior Customer Service Specialist, you will be responsible for providing high-quality customer service, resolving customer complaints, and maintaining a positive and professional attitude.

Requirements
  • Good English communication skills, especially in the written word (C1 level).
  • Availability for work in shifts and during weekends (our support is available 24/7, 365 days a year).
  • Strong desire for learning new things.
  • Problem-solving aptitude.
What We Offer
  • Possibility to work fully remotely.
  • Opportunity to work with teams whose tactics and mindset led us to receive the Global Business Excellence Award and LiveChat 97% Satisfaction Rate.
  • Additional social packages: free English lessons, 50% discount codes for games every two months, seniority program; mental health platform and others.
  • Company bonus system paid monthly.
  • All the tools and equipment necessary to perform your duties.
  • A clear career path with several directions to choose from.
  • An opportunity to learn several types of expertise, including ambassadorships with other departments and units at Kinguin, such as Customer Success, product management, social media and community screening, marketing, fraud risk management, and data analysis.
Recruitment Process
  • English test
  • People interview (45-60 minutes)
  • Interview with the Hiring Manager (30-60 minutes)

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