E-Commerce Growth Specialist

2 days ago


Iloilo City, Western Visayas, Philippines beBeeRetention Full time $98,765 - $123,456
Retention Manager Role

We are seeking a Retention Manager to own our email, SMS, and loyalty programs.

Key Responsibilities:
  • Develop and optimize advanced email flows to drive engagement and repeat purchases.
  • Nurture top buyers with personalized outreach, turning them into affiliates, brand advocates, and case study partners.
  • Grow adoption of our membership plan, reduce churn, and create exclusive perks that keep customers engaged long-term.
  • Launch referral, loyalty, and UGC programs that turn satisfied customers into active promoters of the brand.
  • Run surveys, segment customers, and deliver retention reports with insights to inform growth, product, and CX strategies.
Requirements:
  • Proven track record of scaling email/SMS programs for e-commerce.
  • Experience in customer retention, VIP management, or loyalty programs.
  • Excellent communication skills: strong writing + comfortable engaging directly with customers.
  • Data-driven - knows how to track, analyze, and present retention metrics.
  • Creative mindset: designs campaigns that surprise and delight.

This is a full-time role with competitive salary and potential performance-based bonuses. You will work directly with cross-functional teams, have creative freedom to design campaigns, and be part of a rapidly expanding company with a strong product and proven demand.



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