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Customer Support Associate

1 week ago

Baguio City, Cordillera, Philippines Addforce Human Resources Inc Full time

Are you passionate about delivering outstanding customer experiences? Do you have what it takes to join our dynamic team at Addforce Human Resources Inc.? We're looking for talented individuals to fill the role of Customer Service Representative.

About the Job:

This is an exciting opportunity to work with a leading organization in the industry, providing top-notch support to our customers through various channels.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, or chat
  • Analyze and resolve customer complaints and issues promptly
  • Document all customer interactions accurately

Requirements:

  • Secondary education required; tertiary education an advantage
  • Exceptional communication and conflict resolution skills
  • Able to multitask and prioritize tasks effectively

Perks:

  • Generous relocation assistance available
  • Incentives offered for meeting performance goals