Medical Claims Advisor

6 days ago


Manila, National Capital Region, Philippines Manpower Philippines Full time

Job Description

The Medical Claims Advisor will be responsible for assisting HMO members with inquiries about coverage, benefits, and services.

Main Responsibilities

  • Provide detailed information on HMO services, member benefits, eligibility, and coverage details.
  • Analyze and address member concerns related to claims, coverage, and service inquiries.
  • Collaborate with internal teams to resolve issues swiftly and accurately.
  • Record maintenance: Keep accurate and up-to-date records of all member interactions, issues, and resolutions.

Requirements

  • Strong communication skills with excellent verbal and written communication abilities.
  • Active listening and analytical skills to understand member concerns thoroughly.
  • Multitasking and adaptability to manage multiple tasks in a fast-paced environment.
  • Technical proficiency in using systems and applications to manage member information.


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