Cloud Infrastructure Manager
2 weeks ago
Q2 HR Solutions is seeking a highly skilled Cloud Support Engineer to join our team.
About the Role:The successful candidate will be responsible for designing, deploying, and managing cloud infrastructure. They will oversee the health and performance of existing infrastructure and plan for the deployment of new solutions and services required by the organization.
Key Responsibilities:
- Assist in owning the overall network services portfolio (WAN, LAN, WLAN, etc.) to ensure maximum uptime for the business.
- Manage all projects requiring network resources and deliver per planned and agreed-to dates.
- Function as technical delivery oversight with strong consultative skills on multiple client engagements.
- Operational support of technologies provided by infrastructure, including resolution of incidents and fulfillment of service requests.
- Manage one or more technologies to ensure they are maintained, documented, monitored, and licensed.
- Contribute to the delivery of engineering projects, including gathering requirements, evaluating options, documenting a design, coordination, implementation, and knowledge transfer.
- Provide expert advice to stakeholders on the capabilities of technologies provided by infrastructure.
- Actively support the development of others through coaching, knowledge transfer, and acting as an escalation point.
- Deployment of solutions across various cloud platforms.
- Troubleshooting and resolving issues related to network, server, storage, security, and performance.
Requirements:
- Strong knowledge and experience in managing and supporting Linux and Windows Servers.
- Knowledgeable on Windows Server deployment, configuration, and administration.
- Shell scripting experience on Bash, PowerShell, and command line.
- Virtualization, Cloud Asset Management: VDI, VMware Technology (vSphere and Horizon), Azure/AWS.
- Experience working with agile teams.
- IT security; Data encryption at-rest/in-transit, patching, least-privilege.
- Networking; VPNs, Transit Gateways, routing, DNS, firewalls.
- GitOps and ITIL.
- Transit Gateway, Gateway Load Balancer, VPN, Application/Network Load Balancer.
- Microsoft Active Directory (Domain and forest architecture), Group Policies Objects (GPO) and Core infrastructure services including (but not limited to) DHCP, DNS, File & Print Services.
- Familiar with ITIL (Information Technology Infrastructure Library) and Agile principles.
- Training the engineers on new systems, protocols, and best practices.
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