Front Desk Coordinator

1 month ago

San Juan, National Capital Region, Philippines ILLO'S GROUP Full time
Job Summary

We are seeking a highly skilled and customer-focused Receptionist to join our team at ILLO'S GROUP.

Key Responsibilities
  • Client Interaction: Provide exceptional customer service, greet clients and visitors with a positive and helpful attitude.
  • Reservation Management: Handle reservations, direct walk-in guests, and take delivery/take-out calls in a professional and efficient manner.
  • Communication Coordination: Coordinate and manage communication between customers and kitchen staff to ensure seamless service delivery.
  • Facility Maintenance: Ensure the cleanliness and orderliness of the reception area, maintaining a high standard of presentation.
  • Conflict Resolution: Handle customer complaints professionally, resolving issues in a timely and satisfactory manner.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong organizational and time management skills.
  • Proficiency in handling multiple tasks and priorities.
  • Ability to maintain confidentiality and handle sensitive information.

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