HR Support Specialist
5 days ago
Role Overview
We are seeking a highly motivated and dedicated HR Support Specialist to provide first-level advice and support on key foundational and transactional HR activities. This includes managing the employee lifecycle, ensuring compliance with policies and procedures, and supporting HR systems.
In this role, you will be instrumental in enabling our HR team, Line Managers, and Employees to enhance workplace relations and productivity, all in line with Orica's Business Strategy.
You will be responsible for the administration and accuracy of all HR data, ensuring smooth and efficient operations within the organization.
Key Responsibilities
- Provide timely and accurate responses to HR queries from employees, business functions, and HR, ensuring compliance with Service Level Agreements (SLAs).
- Manage HR queries via ServiceNow and centralized phone support, ensuring customer satisfaction through regular feedback and surveys.
- Ensure accurate paperwork and proper submission of HR forms and online information for employee lifecycle processes such as terminations, transfers, and changes in employment conditions.
- Administer employee lifecycle activities through HR systems (SuccessFactors), including job and compensation changes, position management, and support for system usage among Line Managers and Employees.
- Oversee the digital storage of all employee files, ensuring proper documentation and compliance.
- Assist with compensation-related administration, including data validation and offline rating administration.
- Provide support for learning administration, including management of profiles and assignments.
- Administer various types of leave (annual, personal, extended, family, etc.) and the return-to-work process.
- Participate in large-scale data uploads and provide administrative support for HR-related projects as required.
Critical Requirements
To succeed in this role, you should have:
- Tertiary or technical qualification with up to 2 years of experience post-qualification.
- Up to 10 years of administrative experience in a related field without formal qualifications.
- Familiarity with technical and functional business system applications (e.g., SAP, SuccessFactors, Concur, analytics tools).
Benefits
- A competitive salary of $45,000 per annum, plus non-taxable allowances.
- Rice Subsidy Allowance: PhP 2,000.00 per month.
- Meal Allowance: PhP 1,500.00 per day.
- Transportation Allowance: PhP 1,500.00 per week.
About Upsurge Unlimited Resources Inc.
We are committed to providing an inclusive and collaborative work environment that allows our team to thrive. If you are passionate about HR, enjoy working in a dynamic environment, and are ready to contribute to the success of a global organization, we encourage you to apply.
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