Account Resolution Officer

2 weeks ago


Taguig, National Capital Region, Philippines ING Hubs Philippines Full time

ING Hubs Philippines is hiring an Account Resolution Officer to join our team.

This role involves resolving customer inquiries, requests, or complaints promptly and effectively, ensuring that every interaction meets our high standards.

You will work collaboratively with colleagues to identify and implement process improvements, driving efficiency and quality across the organization.

Main Responsibilities
  • Resolving customer complaints and issues
  • Identifying opportunities for process improvement
Essential Requirements
  • Strong communication and problem-solving skills
  • Ability to work under pressure and meet deadlines


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