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Negros Occidental Site CSR

2 weeks ago


Bacolod City, Western Visayas, Philippines Neksjob Full time

Neksjob is committed to delivering exceptional customer experiences through our talented team of Customer Service Representatives. We are now seeking a skilled and enthusiastic representative to join our Negros Occidental site, responsible for handling customer inquiries and resolving issues in a timely and professional manner.

The key duties and qualifications for this role include:

  • Providing accurate and helpful responses to customer inquiries via phone and email.
  • Resolving customer complaints and concerns in a fair and courteous manner.
  • Utilizing strong problem-solving skills to troubleshoot and resolve complex customer issues.
  • Excellent communication and interpersonal skills.
  • Amenability to work on-site in Negros Occidental.
  • Residence within Negros Occidental.
  • Not currently employed or enrolled in any other program.

We offer a range of benefits and incentives to support the success of our representatives, including competitive salaries, exciting performance bonuses, and comprehensive healthcare benefits. Our commitment to career advancement means that you'll have plenty of opportunities to grow and develop your skills within the company.