Professional Trainer and Development Specialist
2 weeks ago
Job Overview
Solid Lyndelle Manpower Services Inc. is seeking a skilled Professional Trainer and Development Specialist to join our team. In this role, you will be responsible for delivering continuous training and development programs for our agents.
About the Job
The ideal candidate will have a minimum of 3 years' experience in a similar capacity in the call center industry. You will be working closely with Operations and Quality Assurance to understand the largest problem areas of our current agents and develop effective training programs to address these issues.
Key Responsibilities
This role involves developing and delivering training and certification programs to enhance knowledge and skills, implementing training courses, and maintaining inventory of all training materials. You will also be accountable for the quality of all agents brought to the floor sign off methodology and adhering to schedule of training programs.
Required Skills and Qualifications
To be successful in this role, you must have excellent communication skills, both spoken and written, as well as strong customer service orientation. You should also be proficient in computer literacy and have a sense of urgency, passion for excellence, and ability to work in teams.
Competency Requirements
We are looking for candidates with moderate competency level in process improvement, performance management, and discipline management. With expert competency level in communication skills (spoken), communication skills (written), customer service orientation, computer literacy, sense of urgency, passion for excellence, working in teams/interpersonal skills, work organization, people management/team orientation, drive for results/execution, thriving in change, expertise/analytical skills, reasoning skills, product knowledge, problem-solving, classroom management, presentation skills, training needs analysis, training design and development, coaching, and other relevant skills.
Benefits
As a member of our team, you will enjoy a competitive salary of $65,000 per year, based on your experience and qualifications. You will also receive comprehensive benefits, including health insurance, retirement plan, and paid time off.
Work Environment
Our work environment is a professional office workplace with business casual attire. You may be required to work evening or graveyard shifts, and may need to overtime, weekends, or holidays depending on business needs.
-
Trainer - Collections Specialist
1 month ago
Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full timeJob Title: Collections TrainerAt BEST CAREERS AND OPPORTUNITIES, we are seeking a highly skilled and experienced Collections Trainer to join our team. As a Collections Trainer, you will be responsible for imparting process and pre-process training for banking operations, developing operations education materials, and preparing procedures and policies.Key...
-
BPO Trainer Professional
4 weeks ago
Quezon City, National Capital Region, Philippines Callhounds Global Full time**Job Summary:**As a BPO Trainer at Callhounds Global, you will be responsible for facilitating and conducting training sessions, providing expertise in module management. You will maintain training records and offer constructive feedback to trainees. Additionally, you will develop training materials based on data and research to support both training and...
-
Career Development Trainer
4 weeks ago
Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full timeWe are seeking a Training and Development Trainer to join our team at TASQ Staffing Solutions. As a Training and Development Trainer, you will have the opportunity to utilize your skills and experience to deliver high-quality training programs to our clients. **Requirements:**⁍ Undergraduate degree and at least 1 year of experience in a training role⁍...
-
Process Trainer Specialist
8 hours ago
Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is seeking an experienced Process Trainer to join our team. This role offers a competitive salary of $65,000 - $80,000 per annum.Job OverviewWe are looking for a skilled trainer who can work with banking contact center teams to develop their skills and knowledge.Key ResponsibilitiesDevelop and deliver training programs to meet the...
-
Process Trainer Professional
4 weeks ago
Quezon City, National Capital Region, Philippines Solid Mark Manpower Services Inc. Full timeJob Description:As a Process Trainer with Solid Mark Manpower Services Inc., you will play a vital role in delivering continuous training and development programs for our agents. Your primary responsibility will be to develop and deliver training and certification programs to enhance their knowledge and skills. You will be responsible for implementing...
-
Nursing Trainer Professional
1 week ago
Makati City, National Capital Region, Philippines RecruiterPH Full timeAbout the RoleWe are seeking a skilled Nursing Trainer to join our team at RecruiterPH.Job SummaryThe successful candidate will be responsible for designing, creating, and implementing comprehensive training programs for registered nurses. This will involve conducting engaging and interactive training sessions, evaluating the learning needs and skill gaps of...
-
Process Development Specialist
1 month ago
Quezon City, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full timeSolid Lyndelle Manpower Services Inc. is seeking a highly skilled and experienced Process Trainer to join our team. The ideal candidate will have a strong background in training and development, with a focus on delivering continuous training and development programs for agents. Key Responsibilities: * Develop and deliver training and certification programs...
-
Lead Trainer
1 month ago
Quezon City, National Capital Region, Philippines IMS Outsourcing Solutions Full timeJob SummaryThe mission of the Lead Trainer is to empower our teams across the globe by delivering impactful training programs that enhance both individual and leadership capabilities.By leveraging adult learning principles, the trainer will identify training needs, create and facilitate engaging learning experiences, and drive measurable improvements in...
-
BPO Professional with Expertise in Training
1 week ago
Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full timeAt TASQ Staffing Solutions, we are seeking an experienced BPO Trainer to join our team.About the RoleWe are looking for a highly skilled professional with 1-3 years of experience as a Trainer in an international BPO company, preferably with a background in banking or financial services. The ideal candidate will have advanced English written and verbal...
-
Training Professional
1 month ago
Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob OpportunityWe are seeking a highly skilled and experienced Trainer to join our team at TASQ Staffing Solutions.Key ResponsibilitiesDeliver high-quality training programs to clientsDevelop and implement effective training strategiesCollaborate with cross-functional teams to achieve business objectivesConduct needs assessments and analyze training...
-
Customer Training Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Callhounds Global Full time**Callhounds Global: Career Opportunity for Experienced Trainers**Are you an expert trainer seeking a new challenge? Do you have what it takes to inspire and develop the next generation of talent in the BPO industry?We are currently looking for a skilled Customer Training Specialist to join our team. In this role, you will be responsible for facilitating...
-
Database Expert Trainer
1 week ago
Quezon City, National Capital Region, Philippines ABSI Full timeWe are seeking a highly skilled Database Expert Trainer to join our team at ABSI.About the RoleThis is a unique opportunity for a passionate educator to share their knowledge and expertise in SQL development with students of varying backgrounds.The successful candidate will have a strong background in computer science, web development, or related fields, and...
-
Key Business Development Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines PESO Resources Development Corp Full timeAbout Us: At PESO Resources Development Corp, we are committed to delivering exceptional engineering solutions and services.Job Summary:We are seeking a highly skilled Key Business Development Specialist to join our team. This role is responsible for expanding our product mix, managing projects, and driving business growth.Responsibilities:Develop and...
-
Training Development Specialist
1 month ago
Makati City, National Capital Region, Philippines Career Professionals, Inc. Full timeCareer Opportunities at Career Professionals, Inc.Job Title: Training OfficerAs a key member of our team, the Training Officer will collaborate with senior trainers and department heads to design and deliver training programs for our sales force and agency managers. The ideal candidate will have a strong background in adult learning and a passion for...
-
Process Development Specialist
1 month ago
Quezon City, National Capital Region, Philippines Solid Mark Manpower Services Inc. Full timeJob DescriptionAt Solid Mark Manpower Services Inc., we are seeking a highly skilled Process Development Specialist to join our team. This role is responsible for delivering continuous training and development programs for our agents, ensuring they have the necessary knowledge and skills to excel in their roles.Key ResponsibilitiesDevelop and deliver...
-
Lead Trainer
4 weeks ago
Quezon City, National Capital Region, Philippines IMS Outsourcing Solutions Full timeJob SummaryThe mission of this role is to empower teams across various markets by delivering impactful training programs that enhance individual and leadership capabilities. By leveraging adult learning principles, the trainer will identify training needs, create engaging learning experiences, and drive measurable improvements in performance and leadership...
-
Regional Trade Development Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Neltex Development Co. Inc. Full timeNeltex Development Co. Inc. About the Role: We are seeking a highly motivated and experienced Area Sales Representative to join our team in Neltex Development Co. Inc. as a Regional Trade Development Specialist. This is an exciting opportunity for a sales professional to leverage their skills and experience to drive business growth and success. About You: To...
-
Professional Training Development Specialist
1 week ago
Mandaluyong City, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full timeAt Solid Lyndelle Manpower Services Inc., we are seeking an experienced Professional Training Development Specialist to join our team. This role offers a competitive salary of **$60,000** per annum.
-
Data Training Specialist
1 week ago
Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob Title: Data Training SpecialistTASQ Staffing Solutions is seeking a highly skilled Data Training Specialist to join our team. As a Data Training Specialist, you will be responsible for delivering high-quality training programs to data analysts and scientists.About Us:TASQ Staffing Solutions is a leading provider of staffing solutions in the Philippines....
-
BPO Training Specialist
1 month ago
Quezon City, National Capital Region, Philippines Callhounds Global Full timeJob Title: BPO TrainerLocation: Eastwood, Quezon CityWe are seeking a highly skilled and experienced BPO Trainer to join our team at Callhounds Global. As a BPO Trainer, you will play a crucial role in developing the next generation of talent in the BPO industry.Key Responsibilities:Facilitate and conduct training sessions, providing expertise in module...