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E-Learning Specialist

1 week ago

Pasig, National Capital Region, Philippines Humanly (humanly) Full time

About Humanly:

At Humanly, we strive to be a pioneer in the field of outsourced digital services and next-generation customer experience. We provide innovative solutions that empower our clients to represent, protect, and grow their brands.

We take pride in our diverse workforce of approximately 45,000 employees globally, spread across twenty-three locations in twelve countries. This enables us to serve clients in various high-growth sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages, ensuring their overall satisfaction and engagement. Our People First culture encourages diversity, equity, and inclusion, fostering a positive and inclusive work environment.

In this role, you will be part of our training team, focusing on managing site-wide initiatives and driving campaign-specific training programs for Team Leaders and Teammates. Your responsibilities will include creating and maintaining necessary materials related to maximizing campaign task mastery and personal development.

As an expert in your field, you will shape the training experience for our employees, ensuring that all training is aligned with the specific campaign and our broader business objectives.

To succeed in this role, you will need to propose and publish a year-long training calendar with specific quarterly objectives. You will also develop and implement total training policies, programs, new testing tools, methods, and systems to guarantee that our products and services meet the highest quality standards.