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Financial Services Representative

2 weeks ago

Manila, National Capital Region, Philippines WNS Global Services, Inc. Full time

At WNS Global Services, Inc., we strive to provide exceptional customer experiences through innovative solutions.

About the Role:

We are seeking a highly skilled Financial Services Representative to join our team in Quezon City. This role is perfect for individuals who enjoy working in a fast-paced environment and have excellent communication skills.

Responsibilities:
  1. Client Management: Build and maintain strong relationships with clients across 10 industries, providing tailored solutions to meet their needs.
  2. Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell services to clients, driving revenue growth and increasing customer satisfaction.
  3. Communication and Customer Service: Provide exceptional customer service, responding promptly to client inquiries and resolving issues efficiently.
Requirements:
  • Education: High school graduate or equivalent.
  • Experience: At least 6 months of BPO experience, preferably handling a Financial / Banking account.
  • Skills: Solid upselling skills, good communication skills, and good customer service skills.
  • Work Schedule: Willing to work on shifting schedules, weekends / holidays.
Benefits:
  • Structured Career Path: Opportunities for career growth and development within the company.
  • Free HMO Coverage: Comprehensive health insurance coverage from Day 1, including dependents.
  • Skills Training: Access to training programs to enhance professional skills.
  • Paid Leaves: Competitive leave policies to ensure work-life balance.

To be considered for this role, please visit our Career Hub at G/F Tera Tower, Bridgetowne Libis, Quezon City, near Opus Mall, from 10AM-4PM, Mondays - Fridays.