Luxury Customer Experience Specialist

1 week ago

Biñan, Calabarzon, Philippines beBeeCustomerService Full time $6,630 - $8,190
Customer Service Opportunity

We're seeking a highly skilled customer service professional to join our team.

Key Responsibilities
  • Deliver exceptional customer experiences through prompt and professional communication.
  • Provide expert support for luxury products, ensuring customers receive the best possible solutions.
  • Utilize CRM tools to manage interactions efficiently and effectively.
  • Collaborate with colleagues using Slack and GSuite for seamless internal communication.
Requirements
  • Enthusiasm and passion for delivering outstanding customer service.
  • Excellent written and spoken English skills are essential.
  • Familiarity with CRM systems, Slack, and GSuite is a plus.
Benefits
  • Competitive compensation package.
  • Flexible schedule with weekends off.
  • Permanent remote work arrangement.
  • Attendance bonus and performance-based incentives.
  • 13th salary after one year of service.
  • Paid holidays and 5 days PTO.
Why Work with Us?
  • Job stability with over 35 years of market success.
  • Opportunity to work with a luxury brand valued by customers.
  • Be part of a growing company in the fine jewelry industry.
  • Competitive opportunities for skill development and career advancement.
About Our Business

Our business specializes in diamonds, engagement rings, and fine jewelry. We pride ourselves on being the highest-rated online diamond store, with thousands of 5-star reviews.

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