Database Operations Manager
1 week ago
At Hunter's Hub Inc., we are seeking a highly skilled Database Administrator to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our database systems and providing exceptional incident management services.
Key Responsibilities:- Manage daily IT operations and activities to ensure timely resolutions of incidents and problems.
- Provide direction in the management of incidents and problems, ensuring that the team follows Standard Operation Procedures (SOP) and Service Level Agreements (SLA).
- Implement policies and guidelines for incident identification, documentation, distribution, and correction.
- Ensure proper IT Service Management (ITSM) processes are in place to maximize business efficiency.
- Establish and maintain communications with key IT and business stakeholders to facilitate effective information sharing and issue resolution.
- Evaluate existing processes and identify opportunities for improvement to meet customer and client requirements.
- Possess a command of different tools, processes, and industry standards used for IT operations.
- Knowledge of ITIL framework.
- Knowledge of Infrastructure (Servers, Storage, Network).
- Knowledge of PostGre / MySQL / Oracle Databases.
- 7-10 years of experience in Infrastructure IT, with 3 years specifically on DB Administration.
- Microsoft-SQL Servers 2000 to 2016.
- OS Server: Windows Server 2003 to Windows Server 2012 – Linux RedHat Enterprise 6 to 7.
- OS Client: Windows XP to Windows 10.
- Microsoft Active Directory.
- McAfee, Trend, and Kaspersky Antivirus.
- VMWare 5.x and above - Nutanix NOS.
- Hardware: Dell & Cisco UCS servers.
- Storage: Netapp, SAN IBM & SVC, Dell Compellent, iSCSI Storage Dell Equallogic & MD, Pure Storage.
- Veeam Backup & Replication, & Commvault backup.
- BMC & Solarwinds Monitoring / Ticketing CMDB CA Service Desk Manager.
- Network Cisco.
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