Current jobs related to Customer Support Agent - Angeles City, Central Luzon - Majorel

  • Remote Support Agent

    3 days ago

    Angeles City, Central Luzon, Philippines beBee Careers Full time

    Remote Support AgentWe are seeking a highly skilled and motivated Remote Support Agent to join our team. As a member of our team, you will be responsible for providing technical support and assistance to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerCollaborate with colleagues to achieve...

  • Client Support Agent

    5 days ago

    Angeles City, Central Luzon, Philippines beBee Careers Full time

    About the RoleWe are looking for a highly skilled Client Support Agent to join our team. The successful candidate will be responsible for:Responding to customer inquiries and complaints in a timely and professional manner.Gathering customer information and assessing customer needs.Required Skills and QualificationsProven experience as a customer service...

  • Telephone Support Agent

    5 hours ago

    Angeles City, Central Luzon, Philippines beBee Careers Full time

    About the RoleWe are seeking a talented Telephone Support Agent to join our team. In this role, you will be responsible for providing high-quality support to customers through phone calls, ensuring their needs are met and exceeded.Main Responsibilities:Respond to customer inquiries and resolve issues in a professional and timely mannerCollaborate with...

  • Customer Support Agent Assistant

    1 week ago

    Tarlac City, Central Luzon, Philippines beBee Careers Full time

    Job Title: Customer Support Agent AssistantJob Description: We are seeking a highly skilled and experienced Customer Support Agent Assistant to join our team. As a Customer Support Agent Assistant, you will play a critical role in ensuring that customers receive the highest level of service and support.Responsibilities:Provide top-notch customer service and...

  • Senior Customer Support Agent with Salary Package

    2 weeks ago

    Angeles City, Central Luzon, Philippines Velasco Outsourcing Company Full time

    Account Availability and Required Skills: We have accounts available in Healthcare, Travel, Telco, and Sales. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. As a Senior Customer Support Agent, you will be responsible for handling complex customer inquiries,...

  • Sales and Support Agent

    5 days ago

    Angeles City, Central Luzon, Philippines beBee Careers Full time

    As a Sales and Support Agent, you will play a crucial role in driving sales growth and delivering exceptional customer experiences. You will be responsible for handling customer inquiries, addressing concerns, and upselling/cross-selling products and services.To succeed in this role, you must possess excellent communication and interpersonal skills, as well...

  • Customer Support Representative

    2 weeks ago

    Angeles City, Central Luzon, Philippines Career Ways Full time

    Job DescriptionThis is a full-time on-site role for a Call Center Agent in Clark Pampanga.The Call Center Agent will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service to ensure satisfaction.A key aspect of this role is demonstrating strong interpersonal skills.Computer literacy is crucial for...

  • Customer Service Agent

    2 weeks ago

    Angeles City, Central Luzon, Philippines GDV Full time

    Customer Service Job Description">We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Agent. In this role, you will be responsible for providing exceptional customer service to our clients via phone, email, or chat.">Responsibilities:">">Provide customer service support via phone, email, or...

  • Sales and Support Agent

    2 weeks ago

    Angeles City, Central Luzon, Philippines beBee Careers Full time

    We are looking for a talented and driven individual to fill the role of Sales and Support Agent. As a key member of our team, you will be responsible for handling inbound calls from customers, providing them with exceptional service and support, while also identifying opportunities to upsell and cross-sell products and services.The ideal candidate will...

  • Customer Support Representative

    10 hours ago

    Angeles City, Central Luzon, Philippines beBee Careers Full time

    **Job Description:**We are looking for a highly skilled and dedicated Call Center Agent to join our team. As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer support.Key Responsibilities:Handle customer calls and respond to inquiries in a timely and professional manner.Resolve...

Customer Support Agent

2 weeks ago

Angeles City, Central Luzon, Philippines Majorel Full time
Customer Support Agent - B2B

Majorel designs, builds and delivers end-to-end customer experiences for leading brands. With a comprehensive global footprint, we can provide flexible solutions that meet the unique needs of our clients.

Job Overview

This role supports frontline agents by handling consult calls and escalation, alternatively handling complex transactions or transactions for selected customer groups.

Key Responsibilities
  • Provide consultation and support to frontline agents.
  • Handle customer escalations and complex issue call backs.
  • Access special codes or promotional offers as needed.
  • Supplement escalation templates filled by frontline agents.
  • Resolve customer issues including interfacing with defined 3rd parties.
Requirements
  • High School Diploma or Equivalent required.
  • Minimum 1-year experience within a customer service environment, preferably in a contact center.
  • Technical savvy and proficiency in MS Office applications.