Remote Shopify Customer Service Role
13 hours ago
We are seeking a skilled Customer Service Representative to join our team in a full-time remote role.
The ideal candidate will provide exceptional customer experiences, manage orders efficiently, and collaborate with sales and marketing teams.
- Process client orders, refunds, and product exchanges in a timely manner.
- Maintain the order of replacement products for a smooth pick/pack/ship process.
- Respond promptly and professionally to customer inquiries and complaints.
- Solve problems to deliver an exceptional customer experience.
This is a fantastic opportunity for someone who is passionate about delivering outstanding customer service, has strong communication skills, and can thrive in a fast-paced environment.
The successful candidate will have:
- Experience in customer service, e-commerce, or a related field (Shopify knowledge is an asset).
- Excellent written and verbal communication skills.
- A strong understanding of customer-centric values and a positive attitude.
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