Healthcare Support Expert

1 day ago

Antipolo City, Calabarzon, Philippines beBeeSpecialist Full time $50,000 - $70,000

At Limitlessli, we specialize in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging our extensive global network, we connect clients with highly qualified professionals, offering tailored services to meet our clients' unique business needs.

The Opportunity:

We are seeking a Technical Support Specialist to serve as the first point of contact for IT support requests from healthcare staff and providers. This role is critical to ensuring smooth operations by accurately documenting and routing support tickets to the appropriate teams. The ideal candidate has a background in healthcare support environments, strong attention to detail, and a commitment to meeting response time targets.

This position offers flexibility and convenience of a remote working environment, collaborating with an international team while contributing to our growing business, all from the comfort of your home.

Key Responsibilities:
  • Receive, review, and log all incoming support requests via phone, email, or internal systems.
  • Create clear, detailed, and accurate support tickets in the system, capturing all relevant information to aid timely resolution.
  • Ensure all tickets are created and submitted within defined Service Level Agreement timelines.
  • Communicate with end-users to gather additional details or clarify issues as needed.
  • Route tickets efficiently to the appropriate teams.
  • Maintain professional and empathetic communication, especially when dealing with clinical staff in time-sensitive situations.
Required Skills & Qualifications:
  • Must have prior experience in a healthcare environment, providing IT helpdesk or customer support services.
  • Strong attention to detail with exceptional documentation and organizational skills.
  • Effective verbal and written communication skills.
  • Comfortable interacting with healthcare professionals and understanding their support needs.
  • Familiarity with healthcare systems, Electronic Medical Records, or medical terminology is highly preferred.
  • Ability to work under pressure and prioritize tasks based on urgency and impact.
Benefits:

Industry standards applicable to the state depending on work experience and level of expertise. You will need to have some essential tools – a reliable computer and noise-cancelling headset, a second monitor for enhanced productivity, and a stable internet connection.

Essential Requirements:

A reliable computer and noise-cancelling headset, a second monitor for enhanced productivity, and a stable internet connection are required.

  • Healthcare Support Specialist

    1 day ago

    Antipolo City, Calabarzon, Philippines beBeeHealthcare Full time ₱39,500 - ₱53,000

    Job Title: Healthcare Support SpecialistWe are seeking a detail-oriented and organized individual to fill the role of Healthcare Support Specialist. This position involves providing administrative support to healthcare professionals, ensuring seamless day-to-day operations and delivering exceptional patient care.About the Role:The successful candidate will...

  • Healthcare Support Specialist

    1 day ago

    Antipolo City, Calabarzon, Philippines beBeeAdministrative Full time ₱800,000 - ₱1,200,000

    Job Title: Healthcare Assistant/HR">We're seeking a detail-oriented and proactive Health Clerical Assistant with a background in Human Resources to support our healthcare team.">This role involves managing administrative tasks related to patient care and assisting with HR functions such as onboarding, record-keeping, and employee support.">The ideal...

  • Virtual Healthcare Support Specialist

    24 hours ago

    Antipolo City, Calabarzon, Philippines beBeeHealthcare Full time $12,000 - $18,000

    OverviewAs a Medical Virtual Assistant, you will be an integral part of the healthcare support system. This role involves streamlining operations and enhancing patient care.Key ResponsibilitiesYou will perform a variety of tasks remotely, utilizing your strong background in healthcare administration. These tasks may include:Managing electronic health...

  • Comprehensive Healthcare Support Professional

    1 day ago

    Antipolo City, Calabarzon, Philippines beBeeAdministrative Full time $40,000 - $50,000

    Medical Virtual Assistant (VA) Job DescriptionWe are seeking a highly skilled and experienced Medical Virtual Assistant to offer comprehensive administrative support to healthcare professionals, medical practices, or organizations within the medical sector. These specialized virtual assistants possess a deep understanding of medical terminology, healthcare...

  • Virtual Healthcare Support Specialist

    8 hours ago

    Antipolo City, Calabarzon, Philippines beBeeAdministrative Full time ₱2,400,000 - ₱3,600,000

    Virtual Assistant Position OverviewWe are seeking a highly skilled and detail-oriented Virtual Assistant to provide administrative and operational support in our fast-paced healthcare environment.Key Responsibilities:Manage email inboxes, ensuring timely responses and follow-ups.Handle intake calls with professionalism and empathy.Support with insurance...

  • Healthcare Software Development Expert

    1 day ago

    Antipolo City, Calabarzon, Philippines beBeeDevelopment Full time ₱800,000 - ₱1,200,000

    Drive Healthcare InnovationThe healthcare industry is undergoing rapid transformation, with technology playing a pivotal role in delivering high-quality patient care. As a skilled software developer, you will have the opportunity to design and implement cutting-edge applications that improve patient outcomes.Key Responsibilities:Develop scalable and...

  • Remote Healthcare Support Professional

    8 hours ago

    Antipolo City, Calabarzon, Philippines beBeeAdministrative Full time $10,000 - $20,000

    Medical Support SpecialistThis is an exciting opportunity for individuals with a passion for healthcare and strong communication skills.We are seeking a dedicated and highly organized Medical Support Specialist to provide administrative support to healthcare professionals in a remote setting.Key Responsibilities:Utilize EMR systems to manage patient records...

  • Healthcare Service Coordinator

    1 day ago

    Antipolo City, Calabarzon, Philippines beBeeCareNavigator Full time ₱5,500,000 - ₱8,500,000

    Healthcare Navigator Role OverviewThis is a key position in expanding our company's presence in the healthcare industry. The role focuses on guiding and supporting providers, ensuring seamless onboarding, engagement, and collaboration for improved patient outcomes.Job DescriptionAs a Healthcare Navigator, you will play a crucial role in coordinating care...

  • Healthcare Recruiter

    1 day ago

    Antipolo City, Calabarzon, Philippines beBeeHealthcare Full time ₱600,000 - ₱800,000

    US Healthcare Recruitment SpecialistWe are seeking a highly motivated and experienced US healthcare recruitment specialist to join our team. As a key member of our recruitment team, you will be responsible for sourcing, screening, and placing qualified healthcare professionals in the US.Key Responsibilities:Sourcing and screening of healthcare professionals...

  • Healthcare Professional

    1 day ago

    Antipolo City, Calabarzon, Philippines beBeeNursing Full time ₱4,000,000 - ₱6,000,000

    Healthcare Professional JobThe role of a Healthcare Specialist involves providing support to healthcare providers through outbound and inbound calls.Key responsibilities include answering questions about participation requirements, assisting with registration and login, assessment completion, and scoring results inquiries.For this position, we are seeking an...