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Director of Quality Initiatives

1 week ago

Davao City, Davao, Philippines VXI Global Holdings B.V. (Philippines) Full time

VXI Global Holdings B.V. (Philippines) is seeking a highly experienced Director of Quality Initiatives to join our team. The Director of Quality Initiatives will play a key role in driving business growth and improving quality across the organization.

Key Responsibilities:

  • Business Growth: Develop and implement strategies to drive business growth and improve quality across the organization.
  • Process Improvement: Identify areas for process improvement and implement changes to enhance the quality of programs and initiatives.
  • Team Leadership: Develop and lead a team of quality professionals to achieve business objectives.
  • Client Relationship Management: Establish and maintain strong relationships with clients to understand their QA needs and provide solutions.
  • Reporting and Analysis: Update and send QA reports to clients, covering evaluation and audit results, as well as other quality details.
  • Performance Management: Evaluate the performance of staff according to their respective schedules; maintains objectivity in the rating process by ensuring that ratings are supported by pertinent documents.
  • Communication: Communicate effectively with team members, clients, and stakeholders to ensure successful program delivery.
  • Compliance: Ensure compliance with company policies and procedures.

Requirements:

  • A Master's Degree in Business Administration or a related field.
  • At least 7 years of working experience in quality assurance or a related field.
  • Experience in leading teams and managing multiple projects.