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Director of Quality Initiatives
1 week ago
VXI Global Holdings B.V. (Philippines) is seeking a highly experienced Director of Quality Initiatives to join our team. The Director of Quality Initiatives will play a key role in driving business growth and improving quality across the organization.
Key Responsibilities:
- Business Growth: Develop and implement strategies to drive business growth and improve quality across the organization.
- Process Improvement: Identify areas for process improvement and implement changes to enhance the quality of programs and initiatives.
- Team Leadership: Develop and lead a team of quality professionals to achieve business objectives.
- Client Relationship Management: Establish and maintain strong relationships with clients to understand their QA needs and provide solutions.
- Reporting and Analysis: Update and send QA reports to clients, covering evaluation and audit results, as well as other quality details.
- Performance Management: Evaluate the performance of staff according to their respective schedules; maintains objectivity in the rating process by ensuring that ratings are supported by pertinent documents.
- Communication: Communicate effectively with team members, clients, and stakeholders to ensure successful program delivery.
- Compliance: Ensure compliance with company policies and procedures.
Requirements:
- A Master's Degree in Business Administration or a related field.
- At least 7 years of working experience in quality assurance or a related field.
- Experience in leading teams and managing multiple projects.