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Head of Operations and Innovation

1 week ago

Makati City, National Capital Region, Philippines UnitedHealth Group Full time
Contact Center Operations Leader
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This is an exciting opportunity to join our team as a Contact Center Operations Leader, responsible for driving strategic growth and innovation to deliver exceptional customer experiences.

You will have the ability to assemble aligned talent, clearly communicate goals and aspirations, and create team accountability through leveraging best practice teaming processes.

  • Develop and execute strategies to improve operational efficiency and effectiveness.
  • Build and maintain partnerships with key stakeholders to drive business growth.
  • Foster a culture of innovation and continuous improvement.

Our Values

  • We value diversity, equity, and inclusion in all aspects of our business.
  • We believe in creating a healthy and respectful work environment that promotes collaboration and innovation.
  • We are committed to making a positive impact on the lives of millions of people around the world.